We know that getting prompt support is not always easy, so here’s our guide on how to get real support from Uber, just in case. Uber encourages drivers to reach out to Uber Support if they’re unable to reach and/or carry out the delivery to the recipient at the drop-off location. However, If a driver arrives at a drop-off point and no one is there to claim the package, Uber doesn’t allow them to end the delivery.Īlthough a small fare is paid out for longer waits, these mishaps can keep drivers off the road and away from more profitable rides, so deliveries carry a bigger risk than rideshare trips. If a delivery is cancelled when a driver is at the pick-up location or en-route, they receive a cancellation fee. Click the When to Drive feature, located on the home page in the app, to compare your Earnings per Trip day to day!Īnyways, Uber users are also still learning how Uber Connect works, and some drivers report that costly issues with pickup and delivery are not uncommon. Keep in mind that if you are a Gridwise Plus member you have exclusive access to see how much you can potentially make per hour based on the amount of time you spend driving across your rideshare and delivery platforms. Deliveries are typically less frequent, meaning earnings per hour are usually lower. As of now, Uber Connect is not as popular as UberX.

While it’s difficult to pin down exact dollar amounts, drivers with Uber Connect report that earnings are typically higher per trip than UberX, but there’s a catch. For instance, additional wait time charges may apply if you’ve waited for at least two minutes. There may be some instances where the fare you initially see may not be the one you receive after you finish the delivery.

Drivers can see estimated fares before accepting the delivery, but the sender has up to one hour to change these details without notifying drivers.

Uber Connect fares are calculated based on the distance between the package pick-up and drop-off locations. How much can drivers make with Uber Connect?

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